Home Phone
Home Phone
Inclusive calls and line rental
The Post Office® provides even more ways to save with Post Office® Home Phone
There has never been a better time to switch to Post Office® Home Phone for your residential service. Whether you are looking to set up a new landline for your home phone or looking for a switch to save more money, the Post Office® Home Phone is offering the best deals in the UK
Home Phone now with free calls! You can talk for longer
- Inclusive line rental – no need to pay BT inclusive evening and weekend calls - to UK landlines and 0845/0870 numbers
- Inclusive weekend calls - to UK mobiles and the top 40 international destinations
- Inclusive calls anytime - to other Home Phone customers
- 10% off calls to your nominated ‘Loved Ones’ plus a free 60-minute call on their birthdays and Christmas Day
- Cheap line rental at £12 per month
- Cheap daytime call rates at 5.25p per minute
- Cheap international call rates from 5p per minute
PLUS
- There is NO minimum contract, so you keep your freedom
- There is NO minimum tie-in
- You get to keep your existing number, avoiding the hassle of change
- All HomePhone customers have access to UK based customer care line
And you save even more money since:
- Line rental is inclusive, no need to pay BT
- You receive FREE set up, no set-up charges
- There is NO extra equipment to rent
- You receive many features FREE including:
Call Barring
Hide my Number
Voice Mail
The Post Office® Home Phone is the ultimate landline package, perfect for those looking to maximize their home phone service. In addition to quality care and dedication to service, now there are many more amazing reasons to set-up a land-line today.
Post Office HomePhone FAQs
1. I am renting a handset and answering machine from BT; will I get to keep them when I switch to Post Office HomePhone?
Post Office HomePhone provides low rates and doesn’t require customers to pay line rental fees to BT. This means that once you make the switch, you are no longer a BT customer. Contact BT to arrange for the return of your rented products and they will usually sent a suitable box and pay for the postage. You can currently find great rates to purchase your own handset and answering machine. Plus, Post Office HomePhone customers receive voicemail service FREE.
2. Do I need a residential phone line to take Post Office Home Phone?
In order to take Post Office Home Phone you do require a standard analogue telephone line. If you do not have one currently or if you have a cable phone line, you can still take Post Office Home Phone, but you will need to have a new line installed. Post Office can do this for you.
3. Do I need a residential phone line to take Post Office Broad Band?
Taking Post Office Broad Band does require a standard analogue telephone line. If you do not have a standard line or if you have a cable phone line, you will still be able to take Post Office Broad Band, but Post Office will have to install a new line first.
4. Will I keep my existing phone number?
Yes! Post Office ensures an easy transition to your new cheaper phone line by working with your current service provider to help you keep your existing phone number. The features you have will stay the same and so will your access to the operator and emergency numbers. Post Office won’t change a thing.
5. Do I still have to pay line rental with Post Office HomePhone?
No, you will not have to pay line rental to BT. Instead, the Post Office HomePhone fee already includes line rental – ensuring an easy to understand low rate.
6. Do I still have to pay line rental with Post Office Broadband?
No. As long as you are taking a broadband package that includes Post Office HomePhone, the fee for line rental is included in the low monthly rate. If you do not have Post Office HomePhone, you will need to have a standard residential phone line from another supplier and this is likely to include a line rental fee. The solution? Save £6.80/month on Post Office’s already low rates and get both Post Office HomePhone and Broadband.
7. What is a connection charge and how does it affect me?
A connection charge is a small fee that is charged each time you make a call. For PostOffice HomePhone customers this fee is 5.75p, but the good news is that this fee is NOT CHARGED when you make FREE calls.
- Inclusive line rental – no need to pay BT inclusive evening and weekend calls - to UK landlines and 0845/0870 numbers
- Inclusive weekend calls - to UK mobiles and the top 40 international destinations
- Inclusive calls anytime - to other Home Phone customers
8. What calls are free with Post Office HomePhone and are they actually FREE?
Yes, they are actually free. You are not charged for the following types of calls as long as they do not exceed 60 minutes. If you would like to talk for longer than 60 minutes, simply hang up and redial to avoid being charged. These are the types of calls that are free:
- Inclusive line rental – no need to pay BT inclusive evening and weekend calls - to UK landlines and 0845/0870 numbers
- Inclusive weekend calls - to UK mobiles and the top 40 international destinations
- Inclusive calls anytime - to other Home Phone customers
9. When does the evening begin and end for Post Office HomePhone FREE evening calls?
The evening begins at 6.00pm and ends at 6.00am. This gives you 12 hours of free calls each day!
10. When does the weekend begin and end for Post Office HomePhone FREE evening calls?
The weekend begins Friday 6.00pm and ends Monday 6.00am.This give you an additional 60 hours of free calls each week!
11. Is there a limit to the number of FREE calls that I can make?
No. Post Office HomePhone does not limit the number of free calls that you can make. Although each call cannot exceed 60 minutes, you are able to hang up and re-dial, as many times as you like, to ensure that the call remains FREE.
12. How much will I be charged for calls that exceed 60 minutes?
Calls that exceed 60 minutes (evening or weekend) to UK landlines and other HomePhone customers will be charged at 5.25p per minute after 60 minutes. Weekend calls to UK mobile and Post Office top 40 international destinations will be charged 5p per minute after 60 minutes.
13. Can I bring my existing call features to Post Office HomePhone?
Yes. PostOffice Home Phone will not change any of your features, except call barring which is provided FREE. You can also remove or add features as your needs change.
14. Can I still use my broadband or internet connection?
Yes. Your Post Office HomePhone line will remain compatible with all internet and broadband services that you have with your existing provider. You will continue to be billed separately by that provider. OR you can simplify your billing and save money by registering for a Post Office broadband and homephone package.
15. I have a box plugged into my phone line; will this affect my Post Office HomePhone?
Your calls will be re-routed to Post Office Home Phone by removing the box on the day your Post Office Home Phone service is due to start.
Get a quote
